REGISTRATION
This website is for consumers, retailers and for wholesalers. Retailers and Wholesalers must register first. Your registration will be processed by the agent in charge of your country, who may contact you for that purpose. After confirmation you have access to all information.
You will find the agent in charge of your country here.
FREIGHT CHARGES & FREE SHIPPING
Your order will be processed, shipped and invoiced by the representative in charge for your country. An overview of shipping cost for each country can be opened here.
Contact details and mail address of your representative will be mentioned in the order confirmation or can be found here. No deliveries outside the listed countries.
Your order will be processed, shipped and invoiced by the representative in charge for your country. An overview of shipping cost for each country can be opened here.
Contact details and mail address of your representative will be mentioned in the order confirmation or can be found here. No deliveries outside the listed countries.
Responsibility
The question of how each company can contribute is constantly evolving. Transparency, responsibility and respect for natural resources are central to our approach. As a cosmetics company active in more than 85 countries and producing in Aachen, we aim to design decisions along the entire value chain consciously and to develop them continuously.
We prioritise concrete actions over general promises and also engage our partners worldwide in responsible handling of materials, energy and logistics. Responsibility is understood as an ongoing process, guided by realistic objectives and measurable improvements.
PACKAGING
INGREDIENTS
COMPANY
PARTNERS
PACKAGING
Packaging and shipping offer concrete opportunities to reduce material usage. Packaging components for our products are sourced 95% from Europe, while the bulk originates 100% from Europe. Our shipping cartons consist of 80% recycled cardboard. We completely avoid polystyrene as filling material. Product cartons and paper used for printed materials are FSC certified.
Since mid-2022, JANSSEN COSMETICS has been gradually converting folding cartons based on Algro Design board to FSC Mix board (at least 70%). FSC certification stands for responsible forest management standards.
Where appropriate, we reduce additional packaging components. For our professional dispensers, we have eliminated plastic caps, saving almost 2 tonnes of plastic per year. Since 2023, we have also discontinued cellophane wrapping and continue to review further optimisation options.
INGREDIENTS
All formulations are cruelty free and comply with current legal requirements. We use carefully selected raw materials of plant-based and biotechnological origin and place great emphasis on skin compatibility. Specific lines, such as Sensitive Skin, are tailored to particularly sensitive skin needs and are suitable for oncological skincare during chemotherapy.
COMPANY
In our buildings and working environment, we prioritise durable materials and regional suppliers. At our headquarters, newly built in 2020, natural colour schemes, wood from certified forestry and high-quality materials from regional partners are used.
To reduce operational emissions, we focus on electromobility. Parking spaces with charging facilities, a company electric vehicle and the exclusive use of electric forklifts in logistics are integral parts of our infrastructure.
With the commissioning of our photovoltaic system, we generate part of our own energy. The installation on two roofs of our company buildings complements our energy supply and reduces dependence on external electricity sources.
PARTNERS
Collaboration with our partners, suppliers and customers is based on long-standing personal relationships. Transparency, reliability and responsible decision-making across supply and logistics chains are central to our cooperation.
Shipping within Germany with GoGreen Plus by DHL
For shipments within Germany, we use DHL’s GoGreen Plus programme. This helps reduce transport-related CO₂e emissions. CO₂e reports and annual certificates provide transparency regarding emission development within the shipping process.